Cookie Policy

Last updated: January 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

This Cookie Policy explains how ClockinCloud Ltd ("we", "us", or "our") uses cookies and similar technologies when you use our website and platform at clockincloud.io (the "Service").

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. Without them, the Service cannot operate as intended. They include:

Cookie NamePurposeDuration
accessTokenAuthentication - keeps you logged in15 minutes
refreshTokenSecure session renewal7 days
tenantIdentifies your organisationSession

Legal basis: These cookies are necessary for the performance of our contract with you and do not require consent.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences:

Cookie NamePurposeDuration
themeRemembers your light/dark mode preference1 year
sidebar_collapsedRemembers your sidebar preference1 year

2.3 Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. This helps us improve our Service. Currently, we do not use third-party analytics services, but we may introduce them in the future with appropriate notice.

3. Similar Technologies

In addition to cookies, we may use similar technologies:

  • Local Storage: Used to store data locally in your browser for features like offline support.
  • Session Storage: Temporary storage that is cleared when you close your browser.

4. Third-Party Cookies

When you use integrations or third-party services through our platform (such as Xero), those services may set their own cookies. We do not control these cookies. Please refer to the relevant third party's cookie policy for more information.

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to refuse or delete cookies. The process varies by browser:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.2 Consequences of Disabling Cookies

If you disable strictly necessary cookies, you will not be able to use the ClockinCloud platform, as these are required for authentication and core functionality.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will update the "Last updated" date at the top of this page and, where appropriate, notify you of significant changes.

7. Contact Us

If you have questions about our use of cookies, please contact us:

8. More Information

For more information about cookies and how to manage them, visit: